NMIMS SOLVED ASSIGNMENTS
APRIL 2018
MBA Solved Assignment
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Thesis
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Business Communication
and Etiquette
Q
1) Share your most memorable interpersonal and intrapersonal interactions in
the recent past at your workplace. Which principles govern interpersonal
communication?
Q
2) As a customer relationship executive, it is your responsibility to convey
the refusal of loan request to your loyal customer via a letter. What steps
will you take while drafting the reply to ensure the customer continues to
trust your services?
Q
3) You are the lead flight attendant on your aircraft. Your prime
responsibility is to guide your crew to provide the best hospitality to the
passengers so they prefer travelling with your airlines.
a)
During greeting the passengers on board, two things are most important – eye
contact and body language. What guidance will you provide to your crew on these
important non-verbal behaviors?
b)
If your team encounters an irate customer travelling alone with a baby who has
been delayed by 7 hours owing to flight cancellation, how will you communicate
so that the customer feels comfortable?
NMIMS SOLVED ASSIGNMENTS
APRIL 2018
MBA Solved Assignment
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Project Report &
Thesis
Contact us: - Sunita
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Business Economics
1.
Suppose the demand equation for computers by Teetan Ltd for the year 2017 is
given by Qd= 1200-P and the supply equation is given by Qs= 120+3P. Find
equilibrium price and analyse what would be the excess demand or supply if
price changes to Rs 400 and Rs 120.
2.
Assume that at the price of ₹75, the demand for the product is 250 units. If
the price of the product increases to ₹90, the demand decreases to 150 units.
Calculate and analyse the difference in the value of price elasticity using Arc
Elasticity Method and Percentage Method.
3.
Alpha Ltd was planning to start production next year. Different departments of
the company were working together to forecast the demand of the product in the market.
a)
If you are manager of the company mention the steps and the factors that would
be relevant for forecasting the demand of rice in the market.
b)
The price of rice and its demand (in kg) produced by Alpha Ltd in 2018 is given
in the table. Fit a linear regression line and estimate and analyse the demand
for rice when price is Rs 50 per kg.
Price(Rs/kg)
|
17
|
20
|
24
|
28
|
32
|
Demand(Kg)
|
80
|
75
|
65
|
60
|
54
|
NMIMS SOLVED MBA
ASSIGNMENTS APIRL 2018
MBA Solved Assignment
Solutions
Project Report &
Thesis
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Corporate Social
Responsibility
Caselet:
Biobeauty
Ltd‘s idea of responsible business is to use only natural ingredients sourced
from all over the country, it believes that this will help protect the planet
and the people depending on it. It is especially recognised for not testing its
products on animals, other brand values are support community, defend human
rights and activate self esteem. Last year it donated Rs. 50 lac to support
various human rights and women empowerment organization across India.
According
to its annual report of 2015-16 it now needs to comply with section 135 of the
Companies Act 2013 and spend 2 % of its net profit on CSR. Hence this year
Biobeauty will have to spend Rs 10 crore on CSR as per the mandate.
Biobeauty
is deeply entrenched in working with the community through its supply chain as
it sources majority of its raw material through self help groups (SHG) run and
managed by women from rural and tribal areas. It has partnered with multiple
NGO’s to help organize these rural/tribal women set up SHG’s and co-operative
societies for growing and trading in herbs / flowers/ fruits / berries etc for
which it is the captive buyer.
Q1.
As CSR Manager you have been asked to come up with three new
initiatives/projects from those listed under schedule VII of the Companies Act
2013 that the company can spend its CSR budget on. Design and develop a
business plan around these 3 areas that you have selected covering the
objectives (impacts expected), goals (target set), target stakeholder,
geographical area where it will be implemented, time frame. Please be very
specific and relevant to the company and section 135 requirements.
Q2.
The CEO at Biobeauty Ltd wants your opinion on whether to partner with an NGO
or should Biobeauty work directly with the target stakeholders for the 3 new
CSR initiatives /projects selected by you. Prepare a document of approx 1000
words for your CEO giving the advantages and disadvantages for Biobeauty in
both the scenarios.
Q3A.
Companies Act 2013 requires Biobeauty Ltd to disclose its CSR Policy on its
website as well as Annual Report of the company. Based on what you know so far
about Biobeauty, frame a relevant and suitable CSR Policy, what is the key
purpose of the policy and what are the CSR focus areas of Biobeauty Ltd.
Q3B.
As part of CSR Team you have been asked to write a report of approx 500 words,
which will be published on the company’s website under “CSR at Biobeauty”,
detailing the 3 new CSR initiatives/projects that Biobeauty has implemented in
2016-17. You must use the ones you shortlisted in Ans1.
NMIMS SOLVED MBA
ASSIGNMENTS APIRL 2018
MBA Solved Assignment
Solutions
Project Report &
Thesis
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Information Systems for
Managers
Q.1)
A leading global organization GEMS dealing in production field has spread its
business all over the world and deal in production of automobile parts at a
large scale. Due to market fluctuations and change in customers’ needs and
preferences it has become difficult for the organization to manage their
operations efficiently. As a result, the products were not delivered on time.
There is a need of implementing a robust business process to reduce overhead
and move ahead of the competitors. Hence, the organization decided to implement
an ERP system for the same. Discuss any five benefits of implementing ERP
system in the organization so that it can be benefitted and also the different
phases of ERP implementation.
Q.2)
Pizza Express is a food chain which has just started its various restaurants
all over India which offers various types of pizzas. In order to maintain high
rate of consistency and defined standards, the company needs to have an
excellent supply chain management. Discuss how maintaining a high standard of
supply chain management in the Pizza Express organization will keep stronghold
in the country. Also, explain the various steps of supply chain process which
can be implemented by the organization.
Q.3)
‘The Coffee’ a leading brand in the field of brand of Coffee sells various
varieties of coffees. The company maintained its quality and standards by
following and implementing different quality standards in the organization. But
few months ago, the security of the organization went on stake due to virus
attack by intruders.
3
a). You as Head of the Company will follow which steps for incident handling in
the organization.
3.b)
Explain the disaster recovery and business continuity planning mechanisms which
will help the ‘ The Coffee’ organization to bring back its normal operation.
NMIMS SOLVED MBA
ASSIGNMENT APIRL 2018
MBA Solved Assignment
Solutions
Project Report &
Thesis
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Management Theory and
Practice
1.
Jeff Weiner (CEO- LinkedIn) is known for his open and compassionate leadership
style. He spends quite some time coaching his executives and encourages them to
put the customer first and think like an owner. Explain with examples, what
type of leader is Jeff Weiner and what kind of leadership style (with reference
to leadership styles mentioned in your text book) does he practice?
2.
‘The New You’ manufactures garments and is currently engaged in jeans, shirts,
trousers, swimwear for men and school uniforms for boys. They have product
based organization structure in place. However, it is prohibiting the company
to achieve its company-wide goals as each unit operates on its own. The
organization intends sharing equipments and experts across products to achieve
higher utilization rate. Design an organization structure for ‘The New You’ and
list benefits of the proposed structure.
3.
Joe was heading the Human Resources Department at Lifelong Insurance Pvt. Ltd.
Joe was an experienced HR professional with a track record of successfully
managing Human Resources and reducing labor attrition. He recently happened to
attend a session on employee motivation where various theories of motivation
were discussed. He was highly impressed with the simplicity of the Maslow’s
Need Hierarchy theory and Herzberg’s motivation model. He decided to implement
the same at the workplace for employees of Lifelong Insurance. He convinced the
CEO of the company to incorporate the factors of recognition, advancement,
growth for employees. The CEO supported Joe and various plans for employee
recognition, advancement, etc were rolled out. The plans received a mixed
response. Some found them as a cheap substitute to salary hikes while the
back-office staff enjoyed the processes but failed to recognize its impact on
work. The field executives said that their job was already challenging and
commission on insurance sales acted as a motivator to them. After about a
couple of months of implementing these programs, Joe was highly disappointed to
notice that the programs did not have the impact as desired. Joe faced severe
criticism from the top management of the company.
a.
What according to you were the reasons of failure of the strategy adopted by
Joe? Discuss with reference to Maslow and Herzberg’s theories.
b.
To what extent do you think is money a motivator?
NMIMS SOLVED ASSIGNMENTS
APRIL 2018
MBA Solved Assignment
Solutions
Project Report &
Thesis
Contact us: - Sunita
Mobile: - +91- 9632359315
/ 080 – 48655842
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Organisational
Behaviour
1.
Sana and Reema joined a quick serve restaurant chain at the head office in the
marketing department. Both of them were very happy with the compensation and
designation offered to them. Since Sana and Reema joined in the same month so
they bonded well together, during one of the conversation Sana got to know that
Reema was getting paid 25% more than her. This revelation had caused a conflict
between them as it had really saddened Sana which was observable by her hostile
behaviour towards Reema. Sana never missed a chance to make Reema feel
miserable. Sana Started comparing the fact that both of them had the same
qualification and work experience and still she (Sana) was getting paid less
than her peer. The situation had worsened so much that they both stopped
communicating with each other. You are the HR manager who has observed all this
and now you have to come up with techniques with the help of which this
conflict can be resolved. Discuss any 4 (four) techniques of conflict
resolution and management. Also, conclude the answer by discussing how
organisations can avoid/minimise such conflicts.
2.
Karan and Sanjay work as Project Lead for two different teams. It has been
noticed that Karan is very helpful and empathetic towards his team and supports
them in every possible manner. The team in turn is very close knit and can
really works hard to accomplish the objectives. They also give Karan full
support whenever required by going out of their way. Whereas Sanjay just wants
to get the work done by being a tight fisted man. He reprimands his team
members in front of outsiders. He only instructs his team and is never in
execution front. Sanjay's team is really petrified of him and always is under
fear. Team's motivation is very low and everyone is searching for opportunity
to move out of Sanjay's team. Compare the leadership style of Karan and Sanjay.
Conclude by discussing that in a workplace which style of leadership is better
suited.
3.
Rajat and Suresh have got their yearly targets and both of them are working
hard to surpass each other as by the year end the one who achieves the maximum
is going to be awarded in the sales conference with a cash prize of Rs. 50000
which would be given by the CEO of the company. They both are doing their best
to win this contest for Rajat, the prime factor is money as he has recently got
married and his expenses have increased. Whereas, Suresh comes from a very
affluent family and for him getting recognized in front of PAN India team and
by the CEO is the driving force. Here, we can see that both Rajat and Suresh
had different motives.
a.
Based on the above scenario discuss the different types of motives which
regulate the behaviour of individuals.
b.
With the help of Maslow need hierarchy theory discuss why Rajat, Suresh and
even every individual has different motive?
NMIMS SOLVED ASSIGNMENTS
APRIL 2018
MBA Solved Assignment
Solutions
Project Report &
Thesis
Contact us: - Sunita
Mobile: - +91- 9632359315
/ 080 – 48655842
Email: -
mbacasestudyhelp.sunita@gmail.com
Visit: -
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